Payment Policy

At EVDANCE, we are committed to providing you with a secure, seamless, and reliable shopping experience. We accept a variety of trusted official payment methods, and all transactions are fully encrypted and strictly compliant with EU and UK payment security standards to ensure your financial and personal data remain protected.

1. Accepted Payment Methods

We currently support the following secure payment options:

• Credit & Debit Cards: We accept all major cards including Visa, Mastercard, American Express, and Discover, safely processed via our authorized payment gateways.
• PayPal: Fast, secure global checkout supporting comprehensive buyer protection.
• Express Checkout & Buy Now, Pay Later (BNPL):
  • Shop Pay: Instant, secure one-click checkout and flexible installment options.
  • Klarna: Flexible interest-free installments or deferred payment plans.

2. Payment Processing & Security

• Data Protection: All card payments are processed securely by regulated third-party payment providers compliant with PCI DSS Level 1 standards. EVDANCE does not store your full card number, CVV, or sensitive banking data on our servers. All transactions are SSL encrypted.
• 3D Secure / SCA Authentication: In strict compliance with EU and UK PSD2 regulations, card payments may trigger Strong Customer Authentication (SCA). You may be redirected to your bank's 3D Secure page for verification via mobile notification or SMS code.
• Order Verification: Once verified, orders are processed immediately. In rare cases, manual security reviews may apply to prevent fraudulent transactions.

3. Currency & Charges

• No Hidden Fees: Prices displayed on our website are final. In accordance with PSD2 regulations, we charge zero extra transaction or handling fees for standard credit/debit card payments.
• Cross-Border Fees: If your card-issuing bank applies independent international transaction or currency conversion fees, these are determined solely by your bank and are the customer's responsibility.

4. Payment Failed & Pending Orders

• Automatic Cancellation: If a payment fails, is declined, or expires, the order will be automatically cancelled. Duplicate pending orders are system-cleared to avoid double-charging.
• Dispute Prevention: For unexpected declines or errors, please reach out to our support team at contact@evdances.com with your order number for investigation before opening a bank dispute.

5. Refund Policy

For anti-money laundering (AML) compliance, all approved refunds must be returned strictly via the original payment method:

• PayPal: Processed and visible within 1–3 working days.
• Credit/Debit Cards & Shop Pay: Typically take 3–10 working days depending on the card-issuing bank's processing cycle.
• Klarna: Refunded through the provider, and your installment repayment plan will be adjusted accordingly.

6. Fraud Prevention & Compliance

To protect both customers and operations, we reserve the right to verify order details, request standard identity verification, or cancel high-risk orders in compliance with EU and UK anti-fraud laws.

7. Frequently Asked Questions (FAQ)